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Refund and Cancellation Policy

Effective Date: 15 March 2025

 

At Flying Stars Harmony, we strive to provide the best possible service to our clients. We understand that sometimes plans change, and you may need to cancel or request a refund. Please read our Refund and Cancellation Policy carefully to understand your rights and obligations.

1. Refund Policy

  • Full Refund: You are eligible for a 100% refund (minus any bank and transaction fees) if you cancel your service within 3 days of payment.

  • No Refund: After the 3-day period, no refunds will be issued.

2. Cancellation Policy

  • Cancellation Within 3 Days: If you cancel your service within 3 days of payment, you will receive a full refund (minus any bank and transaction fees).

  • Cancellation After 3 Days: If you cancel your service after the 3-day period, no refund will be provided.

3. How to Request a Refund or Cancellation

To request a refund or cancellation, please contact us at:

Flying Stars Harmony

Email: flyingstarsharmony@gmail.com

Phone: +41786773939

Please include your name, contact information, and details of the service you wish to cancel. We will process your request as quickly as possible.

4. Exceptions

In certain exceptional circumstances, we may consider refund requests outside of the standard policy. These will be evaluated on a case-by-case basis at our sole discretion.

5. Changes to This Policy

​We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our terms.

6. Contact Us

If you have any questions or concerns about Refund and Cancellation Policy, please contact us at:

Flying Stars Harmony

Office address: Su Nyein Aye Services

C/O Chemin de Marcheusson 10, 1873 Les Crosets, Switzerland

Email: flyingstarsharmony@gmail.com

Phone: +41786773939

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